Good experience all around. Hard working guy that was easy to communicate with
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Response from Triple Play Home Services:
Thank you Blake!
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John is a sweetheart. Arrived on time, got right to work, got parts ordered and explained my options for repairs. Work started today to be completed tomorrow.
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Ethan is an absolutely wonderful technician! He was very thorough, very friendly, clean-cut, respectful, and honest. He totally needs a pay raise!!!
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So happy I called you yesterday! Great service, wonderful diagnostics, competent, professional.
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Austin Fox and the gentleman with him were absolutely awesome. Explained and showed me everything to my satisfaction. Both guys done an absolutely amazing job.
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Austin and Jake were very friendly and helpful! They showed up on time, got our job done efficiently, and were very respectful and knowledgeable. They even let my toddler talk to them and were so sweet to her. We felt comfortable having them in our home. We had a great experience with Triple Play and will definitely use them again!
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I really appreciate the care that both Ethan (HVAC) and Kenny (Plumbing) took in assessing my repair needs and explaining my options. Not only were they both extremely polite and professional, but I never once felt that they were trying to up-sale me for more than I needed. As a result, I will use Triple Play for any of my HVAC and plumbing needs from now on. And, since I like to one stop shop, I’m hoping that they will eventually add electrical repair to their list of services too.
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Our heater went out just before Thanksgiving and was able to reach out to Triple Play late afternoon. I received a call to set an appointment for the morning. 30 minutes later got a call about an availability that night free of after hours fees. Justin came out explained the process in a very knowledgeable and profession manner. Ultimately my heater needed replaced, so Justin made a call and got us an appointment for the very next day first thing in the morning!! Austin & Bryson came by for the install with an estimated 2-3 hour replacement and we’re done in 2.5. They not only did the install but made some nice adjustments to the plumbing for future maintenance. They very professional and left the place as clean as they came and answered all the questions I had about proper care and maintaining the new unit with expert advice. Definitely found the place to go with all future heat & air needs…with an added bonus of mentioning their new plumbing service if I ever need it.
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Grateful for kindness, and service ; thorough and understandable
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I needed my HVAC fixed and Triple Play came out the same morning. Justin explained my new thermostat, programmed it and helped me set up my new app. Everything went smoothly.
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was able to help customer today with a furnace replacement due too existing furnace emitting carbon monoxide was able to get installed completed in a timely manner to help customer keep all his appointments previously made.
was able to help customer today with an issue of rain getting into there breaker panel and damaging breaker to there ac unit. replaced with new one and checked operations.
Technician arrived on site to perform a routine heating safety tuneup, checking all electrical components for proper functioning and efficiency, checking overall safety, limit switches and carbon monoxide for safety procedures and making sure that the heater works throughout the winter season found the flame sensor faulting out told the customer about this part as a preventative
Arrived at. The customer's house talkes with customer.about the member ship Start flushing and water tank
Arrive here at the customer's house..did the member ship inspection start doing the water heater tank. Start flushing it didn't realize that it was over 20 years old. So the valve on it needed a new sale. So I put a new cell on in the water heater tank is working good now
arrived for member ship inspection. Check the faucets the water valve Bathroom water stops and pawn this and pond.Er inspection did not notice any issues at this time.It does have a ten year old water heater was in good shape
Floor furnace tuneup today. Cleaned the furnace and checked for carbon monoxide.
This House hasn't been heating and cooling properly after running my camera down the duct work there was so much blockage from debris.
Today on a Goodman unit I performed a Gas furnace safety check. After thoroughly going through the unit I noticed dog hair everywhere, so I put my camera down the return vent and it was a lot of dog hair. Keep those ducts and vents clean for the overall performance of the unit.
Arrived on site to do a routine single system heating maintenance tuneup, checking all electrical components for proper efficiency and safety checking all safety components doing a CO test to check for dangerous gases being admitted into the home found a couple parts that could preventatively be changed to keep the system running through the winter months this seasongoing to recommend to change the igniter in the flame sensor
Today, duct cleaning and sanitizing were performed to enhance indoor air quality and improve the efficiency of HVAC systems. This maintenance task helps remove dust, allergens, and contaminants from the ducts, potentially leading to better airflow and a healthier environment. If any specific issues or improvements were noted during the process, they could further inform future maintenance decisions.
I worked on an annual safety, check, and hot water tank flush for a customer to ensure safety and peace of mind during the upcoming winter season. I checked the furnace, air conditioner, and hot water tank for any leaks or unsafe equipment.
I was dispatched to a Lennox 13/80 system for a no-cooling call. Upon arrival, I found a broken drain line connection on the coil. I put together some solutions to help the customer get him fixed up.
Arrived on site to repair a whirlybird roof flashing, that was damaged due to high winds. Had to get it done before the big storm. To not let rain water damage the home.also made repairs on her Flame sensor safety device, and hot surface ignition system.
Today I did our annual hot water tank flush along with ensuring that there were no leaks on any fittings or stops around the house to give this customer peace of mind and feel safe this winter season knowing that everything is working as it should.